Trusted and efficient CRM software is essential for organizations because it augments personalized interactions, improves customer engagement, and enhances customer services. CRM systems enable marketing processes and efficient sales, increasing customer loyalty and revenue. We have created a list of the top 10 best CRM Software in Dubai to take your business to new heights.
1. WebDesk ERP 4.0
WebDesk ERP 4.0 CRM is an award-winning Customized CRM software in Dubai. It was established in 2007 to enhance CRM solutions overall. It is rated among the Best CRM Software in Dubai because of its enchanting features, quality design, and versatile functionality. So, if you are planning to open a new branch of your restaurant and start a business or want to boost your sales, then WebDesk ERP 4.0 would be your best companion. It provides complete personalization and fosters intuitive collaboration. It has every feature to enhance ROI and revenue.
Key Features
- Shared calendar
- Email integration
- Export facility/data import
- Task management
- Client and company view
- Contract management
- Sale force automation
Pricing
Contact us to get the best affordable prices according to your requirements.
Pros
- It is easy to track and check the productivity of all sale persons.
- Easy to obtain user-wise information.
- Monitor consumer interaction and save calls.
- Various features like built-in sales insight on a monthly, quarterly, and yearly basis.
Cons
- You need to contact their expert team to get a demo and request a quote
- Price and plans are not mentioned.
2. Attio
Since 2019, Attio has aimed to improve the CRM solution overall. Powered by real-time data, it fosters intuitive collaborations and provides complete customization, setting a unique and new standard in CRM technology.
Key Features
- Synchronization of all products, including relationship billing and data.
- Flexible template for simple accessibility
- Real-time collaboration with proper multiplayer CRM across the entire team
- Ultra customization and Intuitive UI building blocks
- Other app integration
Pricing
The paid version starts at $29 and scales up to $119, fulfilling the various needs of large enterprises.
Pros
- Free trails
- Easy and quick migration services from other popular CRMS
- GDPR and CCPA ready
- Accessible three monthly seats,
- ISO 9001 certified
Cons
- Limited mobile app functionality
- No in-person training
3. Corporate Stack
If you are looking for Best CRM Software in Dubai, then you are at the right place. CorporateStack earned the runner-up position at the Dubai Smartpreneur competition. Recognized by CIOReview, it also earned a spot among the leading technology companies in the UAE. It has amazing features to improve your revenue and ROI. It is the no. 1 sales CRM system in the GCC region and UAE.
Key Features:
- Opportunity and lead management
- Sales invoices and orders
- SMS and email marketing campaigns
- Advanced project management
- Interactive dashboards
Prices
Not mentioned
Pros:
- Automatic salespeople reminder before the due date
- Simple to use
- Diverse advanced features like sales insight and built-in Gantt chart on a monthly, quarterly, and yearly basis.
Cons
- To get a quote and demo, you need to contact their team.
- No free trial available to get hands-on experience
4. Elate CRM
Elate CRM crafts the leading and award-winning CRM software in Dubai. This dynamic solution is your key to expediting the sales process and unleashing the power of generating more leads.
Key Features
- Contact and lead management
- Complete customization
- QuickBooks and tally prime integration, along with other tools
- Sales automation and analytics
- Tracking of clients’ proposals and deals
Pricing
Not mentioned
Pros
- Easy to use
- Ideal for large and small organizations
- 14 days free trial
- Real-time insights
Cons
- Plans and prices are not mentioned, making it difficult to compare them.
5. Fresh works CRM
Freshworks CRM gathers your team for exceptional customer management; in 2022, G2, the GetApp category leader, boasts prestigious titles like “leader in enterprise winter 2023. However, over 60000 organizations trust them to data.
Key features
- Fresh chat and fresh desk to improve customer services
- Fresh marketer to customize various channel campaigns
- Flash sales to increase ROI and revenue with the use of AI-powered insights
Pricing
Begins at just $16 and extends to an average of $132 per month for an organization
Pros
- Free 14 days trial with full support and access without the need for a credit card
- Simple to use, especially when inputting data and importing contracts
Cons
- Slow customer service to fix any problem
- Training is not according to par
6. Pipedrive
Famous for delivering results, businesses that use Pipedrive can achieve an impressive 28 percent increase in closed deals after just one year. With its recent recognition, this achievement is solidified as the best sales-generating tool of 2023 by the E-commerce Germany awards. Trusted by over 100000 companies, Pipedrive users clinch 16.5 million deals and celebrate a remarkable victory in 2022.
Key features
- Deals and leads management
- Calls, email, and contract history tracking
- Reports and insights
- Repetitive administrative task automation
- More than 400 apps mobile app integration
Pricing
Depending on the packages, start from $9 and increase to $59.90 per month.
Pros
- 14-day entire free version trial without adding a credit card.
- Different boosters and add-ons are available
- Highly user-friendly interface.
Cons
- Don’t integrate with Gong/Zoom because of lower versions
- The history of email is troublesome
- Data merging is irreversible
7. Real Soft CRM
Realsoft CRM provides a diverse suite of features and accounting support for customers. It ensures well-organized customer relationship management. In 2022, the software suggested was gladly recognized as high-performance and nurtured under the support of Coral Business Solutions.
Key Features
- Inventory and document management
- Sales reports
- Lead management tool
- Project management
- Opportunity and appointment management
- Marketing automation
- Custom responsibilities and roles.
- Inbuilt messaging system
Pricing
Not mentioned
Pros
- Easy to add and upload date
- Multiple methods form marketing
Cons
- Prices not mentioned
- Complexity with various plugins and tools.
- No pre-defined plans
8. Salesforce
It is a globally adopted Best CRM Software in Dubai that empowers more than 150500 customer companies worldwide. It seamlessly unifies sales, commerce, marketing, services, and IT teams, allowing them to collaborate effectively from any location.
Key Features
- Buyer engagement
- Billing+ CPQ
- Sales analytics
- AI for efficient use
- Due to efficient marketing, there is a 27 percent reduction in customer acquisition costs.
- Other apps integration with MuleSoft, the world number #1 API and integration platforms
Pricing
Begin from $25; also provide a free trial
Pros
- Trailhead provides learning for free
- No .1 AI CRM for sales
- Free trial with no need for software installation and credit card.
Cons
- A little expensive compare to other
9. Super CRM
They were crafted by the AI Wafaa group in 2002. Start its journey in Dubai. It aims to help businesses improve sales opportunities, streamline customer profiling sales forecasts, improve data collection, and more. It is one of the certified and award-winning software in Dubai.
Key Features
- Campaign and contract management
- Efficient deals and tasks
- Dashboards and reports
- Lead management
- Social media management
Pricing
No mentioned
Pros
- Payment and renewal options
- It is simple to request a demo
- Outstanding customer support team
Cons
- Best for small and large-sized businesses
- Cost of not mention for easy comparison
10. Zoho CRM
Zoho is an unparalleled beacon of excellence embraced by a global network of 245000 organizations. Zoho CRM provides everything you require, from sales acceleration to performance evaluation and lead generation. It secured the highest overall score and was crowned the victor of the prestigious 20203 CRM watch list awards.
Key Features
- Analysis for every sales activity and BI analysis for business growth
- Offer AI assistance to efficiently automate tasks
- Remote work features
Pricing
Pricing starts from $14 to a maximum of $65 for diverse packages
Pros
- Data privacy
- Support multiple languages
- Sales automation
- AI integration
Cons
- Self-customization
- Minimum complicated customization